After years of development, CRM can not only manage customer relationships well, but also is an important strategic weapon for enterprises. Let the sales, marketing and customer service departments of the enterprise establish close contact, handle business opportunities on the crm platform, simplify business processes, and reduce costs and increase efficiency for the organization. Which technology vendors are ranked higher in the domestic crm system ?
1.Zoho CRM
Zoho CRM is a cloud-based SaaS system that does not require enterprises to build various infrastructures such as computer rooms, special personnel to maintain the system, or rent servers. Zoho CRM supports web and mobile applications, so users don’t have to be in the office and on the same network when using crm. Sales staff who go out can open the app on their mobile phones to complete contact modification, customer data update, map navigation and direct customer calls. .
In terms of functions, Zoho CRM provides sales automation, marketing automation, BI data analysis, AI artificial intelligence assistant, sales process management, reports and other functions, supports personalized customization, and users can choose their favorite applications from the Zoho application store for integration.
2.Salesforce CRM
Salesforce CRM is a well-known crm system overseas, with a huge number of users, high brand awareness, and comprehensive and powerful product functions. It has been in the leader quadrant of Gartner Magic Quadrant for many years. Like Zoho, it belongs to the SaaS cloud CRM system.
3..HubSpot CRM
HubSpot provides a free version and is also very powerful. The disadvantage is that if business users need some professional marketing functions such as SEO and email marketing, they must use HubSpot's marketing center, which starts at $800 per month. In terms of business model, Zoho is different from Hubspot. Zoho is a software company driven by products and technology. It adheres to the concept of not financing and not going public, and focuses on product development.