You do not receive electricity providers to avoid negative feedback, even if your product is particularly good, can not meet all the requirements. Poor experience is a very common thing, but a bad review may directly affect our sales. Faced with this situation how can we do it?
In some cases we can remove comments apply to Amazon. Such as the evaluation of indecent words, including personal information of the seller, only products not mentioned service, if it is due to the logistical problems caused by the FBA, Amazon will not help you remove, but it will help you cross out for a bad review. If the customer does not meet its requirements give negative feedback, dialogue can capture this situation to deal with Amazon. Amazon also prohibits the seller to provide benefits to customers the way for customers to remove negative feedback.
We can also contact the buyer allowed to delete negative feedback. But the real buyers can contact us directly negotiated, anonymous user how to contact us? Amazon sellers in order to avoid the use of inducements and other ways to contact the user to modify or delete negative feedback, shielding the relatively sensitive customer information and telephone number, we can find to stay Product information click, click Inspect element, then find the user's customer Id through the page source code. Finally, according to the user's estimated time left for the next single comment, and then back to background over a wide range of area search time order, then the page source F12 through corresponding matching Customer ID, order ID according to the user's details.
If you can not remove the negative feedback we can to solve a number of ways. For example, by acquiring a plurality of images, video assessment to cover this difference in assessment, or select no negative feedback at the bottom of the usefulness of place in other ways, let it disappear at home.
We want to reduce the negative feedback still need to resolve the root causes, improve product quality and service, as far as possible to meet the needs of customers is the most correct most effective way.