Calling the alert configuration or alert inbox returns the error

Note:750287

Check the following property under "Runtime Workbench" in the exchange profile:  com.sap.aii.rwb.server.centralmonitoring.httpport and, if necessary, set it to the value that the ICM monitor displays as the HTTP port of the WebAs (transaction
SMICM -> Goto -> Services) .

You also need to fully identify the host name in the property (for example, use host1234.mycompany.corp instead of host1234). Here, how you proceed depends on whether the system has been set as a HA (High Availability) setup or not:

If it is a HA (High Availability) setup, you must enter the host name in the property
                    com.sap. aii.rwb.server.centralmonitoring.name

              The value of this property is used as the host name as soon as the property com.sap.aii.rwb.server.centralmonitoring.r3.mshost is created in the Exchange Profile.

Otherwise, adjust the property
                    com.sap. aii.rwb.server.centralmonitoring.r3.ashost     


After you have made the adjustments, update the cache by calling the following URL:
           http://<J2EE-Host>:<HTTP-Port> /rwb/rtc?op=init
where <J2EE-host> is the host name of your J2EE and <HTTP-Port> stands for the HTTP port of the J2EE.