In each project, the project manager, as the manager of the entire project, has always been in a central position. The project manager must not only control the operation of the entire project, but also control the acceptance and cost of the project, all of which require the project manager to have Higher ability, this ability is not only reflected in technology but also in ability literacy.
The author works in Shenyang Shutong Changlian Software Technology Co., Ltd. and is also a project manager. Because the company has always adhered to the training concept that everyone is a project manager, from the time of entry, the ability and technology have been in accordance with the requirements of the project manager. Learn. So far, I have completed many projects as a project manager, and I have a deep understanding of each project. Today, I will summarize what I think a project manager should have.
Ability and quality
plan ahead
The overall plan needs to be listed at the beginning of the project, and as the project progresses, the plan is constantly adjusted. On the basis that there is no mistake in the general direction, arrange the handling of small matters, and fully understand what you have that you can use. resource. Experienced project managers will reverse the plan, first looking at how acceptance and acceptance criteria, and then decide on the work plan.
If a project project has been started for a long time and it is not clear how to accept it, then the probability of this project going wrong is very high. You must know that the ultimate purpose of doing a project is acceptance. The role of the project manager is not a technical staff member of a research institution, but a helmsman who constantly pushes forward the plan so that all the hard work of the team achieves the expected results.
effective communication
Effective communication requires excellent expression ability, which includes language expression, written expression and physical expression, but expression ability is not the same as effective communication. Carefulness, patience, extensive knowledge, and good listening are all very important for communication. Communication is a two-way thing. Every time you communicate, you must clarify the meaning of the other party, and give an accurate answer. At the same time, you must get a clear answer from the other party to confirm that the other party really understands what you mean.
In the project, some project managers did not communicate when they should be due to a bad mood, low enthusiasm, laziness or fluke, etc., resulting in delay or accumulation of project problems, which eventually led to the failure of the project. This is a very sad thing. Therefore, timely communication is a necessary guarantee to advance the project.
As the saying goes, in software integration/development projects, project managers spend 80% of their time communicating and 20% of their time preparing for communication. Communication is mainly carried out around the following four points:
- Report, communicate and negotiate with customers;
- Report, communicate and coordinate resources with leaders;
- Communication within the team: skills training, plan confirmation, personnel coordination, work tracking, and result inspection;
- Communicate with the integrated manufacturers, urge, remind and negotiate.
Communication is a task that runs through the entire project. The project manager must create a good communication atmosphere for the entire project, and control the intensity of communication. It is necessary to ensure that each communication has actual results, and to ensure that the time and timing of communication are correct, so Here are a few things to keep in mind when communicating:
- At what node (project stage)
- With whom (customers, leaders, team members, third-party integrators, etc.)
- By what method (email, meeting, phone)
- At what time (day of the week, point in time)
- Where to choose (business, outing)
- what to say
execute immediately
"A thousand words are worth an action". The project manager is the core of the entire project team. The execution of the project manager consists of two levels: one is to do a good job of oneself, to do things that need to be done by oneself; When it is time to take corresponding actions, if you need coordination, you should consider and coordinate. If you need help, you should report to your boss in time.
As a project manager of Shunchanglian, I also have to undertake a part of the development function, usually a public function, the first function (or prototype); while batch functions and difficult technical research work should not be the project manager's business , it should be broken down to team members to do it, or to coordinate resources within the company to do it.
Project success is the only goal of the project manager, and all actions must serve this purpose! Always keep this goal in mind, take all the right actions to achieve it, and don't slack off. No project ends without resistance and without hassle, and the job of the project manager is to solve the problem .
Even the best project manager can't solve all problems perfectly. When doing project management, there will always be new problems and troubles. Therefore, project managers need to constantly learn, think and summarize, constantly improve the process, improve their personal ability, and improve their own execution, rather than just passing by, procrastinating, and being lazy.
manage emotions
As a human being, we cannot avoid joy and sorrow. A person without emotional changes is not a normal person, but if you let this emotion spread and vent, it may affect the people around you at any time.
身为项目经理，一定会比项目团队成员更直接的感受到压力，而项目经理的情绪变化也会给整个团队带来较大影响。但有时坏情绪未必都会造成坏结果，这需要项目经理审时度势，控制好自己的情绪，在合适的时机表现出来。但无论如何，都不能让情绪造成的“冲动”左右自己的行为，“冲动”是魔鬼，而魔鬼也从来不会干好事！
思想观念的变化会对情绪造成很明显的影响，所以，要时刻保持积极向上的思想观念。总的来说，就是多做充实自己的事，多想快乐的事，多锻炼身体，那么一定能心身健康。
个人总结
在集成或开发项目中，首先需要做的就是制定项目总体工作计划，之后按照计划一步一步实现，然后在项目开展的过程中，不断地沟通交互，完善工作计划安排，并牢牢地执行下去，这样项目才不会出大纰漏。
文中提到的能力素质，都是我在数通畅联做项目经理时，出现问题总结之后的经验之谈。事实上，数通畅联一直本着传递敏捷集成机制的理念，其提供的SOA集成套件都具有易用性和敏捷性，在项目中使用这些集成产品与技术可以快速集成/开发应用功能，保证如期交付。
但因起初我在上述4种能力方面存在着不足，继而造成项目中遇到了或多或少的难题，所以在这里一一总结出来，一方面为自己加深印象，另一方面希望帮助到存在同样问题的项目经理或技术人员。无论何时都要记住，不用因为暂时的能力不足而担心，最重要的是认清自我，找到自己的不足，然后用行动来说明改善的决心。