Thought summary
From the perspective of the meaning of existence, the network chain organization, like any other organizational form, is an orderly structure that connects individual members in a certain way and is committed to achieving a certain purpose. Different member connection forms determine different organizations. Form and meaning, for example, in traditional commercial company organizations, members are connected in the form of employment, department division and rank system; in non-profit organizations, members are connected in the form of membership and semi-centralized organizations; in religious organizations Members are defined by a unified ritual in a fixed architectural space and a clear organizational structure in the church. These three organizational forms range from centralized to decentralized, and what they have in common is that they all have some form of structure to connect and Drive the operation of the organization, and give certain rights and obligations to the key nodes in the structure to form special nodes for linking and driving the operation of the entire organization.
The same is true for the network chain organization, which needs to extract a special structure belonging to the network chain organization, and set key nodes to link, develop and operate the organization, and finally organize efficient productivity
1. Existing forms and expressions of network chain organizations
Traditional organizations have clear manifestations in the form of existence, such as unified office space, churches, etc., as well as unified daily rituals. Compared with traditional centralized organizations, network chain organizations have less obvious forms of existence, and are even somewhat nihilistic. At present, no matter what kind of organization it is, it is composed of specific people with social attributes, and the high presence of network chain organizations on the Internet will ignore the basic demands of some people as social animals, such as starting to join network chain organizations Some members of (vision stage - no liquidity incentives), will have the following problems:
1. In daily life, members lack a sense of belonging.
The network chain organization currently exists only in the form of a network community, not only has no clear physical space, but also has no clear organizational structure that can be displayed. This has led to many members actually joining the network chain After being organized, they still feel that they have no sense of belonging and insecurity, let alone how to interact with the organization, which leads to many members joining with enthusiasm and getting lost in the daily sparse organizational structure and operations. quit the organization
2. The unfamiliarity and powerlessness of newcomers when they collaborate and communicate.
On the one hand, almost all members are distributed all over the world and in different existing companies. On the other hand, the members have never met each other and have not worked together. However, if you suddenly enter into the network chain cooperation, you will feel a great sense of unfamiliarity, which will lead to the communication between members will not be so smooth, which will affect the integration of newcomers and the efficiency of cooperation
3. Insecurity when obtaining income.
Traditional organizations have a fixed office location, and labor contracts are used as protection of rights and interests. Although laborers also have post-paid salaries, they will have a sense of security in most cases, but in the network chain organization Under the circumstances, because there may not be a fixed organization offline, and all tasks and incentives are currently managed and announced on Taiga and Excel, especially for new members who join later, there will be a lot of worries about the distribution of incentives , For example, whether it will strictly abide by the digital distribution declared by Taiga, whether the standards are clear when calculating tasks and incentives, etc., will become obstacles for many members to join the network chain organization
4. The network chain organization has too high a threshold for members to join.
Most members have entered the contract task system, relatively loose and self-restraint from the traditional employment system organization with clear hierarchy, clear management system and extreme compulsion. In the network chain organization with strong requirements, it will be a little uncomfortable at the beginning, so the current network chain organization still has high requirements for members. The following are some of my summary in the practice of network chain organization in the past nearly 3 years Some essential qualities of network chain organization members:
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1. First of all, members must have internal motivation for self-growth, and have certain self-management and restraint capabilities, which is also the cornerstone of everything
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3. Have a certain reading comprehension ability. Most of the theories and tasks of the network chain organization exist in the form of text files, and many of them need to be read by members themselves. 4. Have
a certain text output ability, Can convey the vision, mission and values of the organization through words and articles, as well as convey the status of the organization, communicate with the community and developers, etc., especially summarize the experience of the team, as the cornerstone of team growth 5. Have a certain
organization Capabilities, such as inviting new members to join, meeting organization, project timeline tracking, task assignment and progress management, etc.
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In order to solve the above problems of the network chain organization, just like the other organizational forms or the existence expression of the organization mentioned above, the network chain organization also needs a clear expression of existence and a stable structure to give members a stable connection. access channel and sense of security, then combined with the characteristics of the network chain organization, the existence expression of the network chain organization
It should be composed of four elements:
1. Existence structure of network chain organization
A clear expression of organizational existence is necessary. The network chain organization must convey a clear organizational structure to members. Comunion has used Google Doc, graphite and the current yuque in the practice of the network chain organization. At the same time, it is also using GitBook as a Wiki Tools, specific tools can be selected in combination with the actual situation of the organization, but no matter which organizational structure is used, it is necessary to set up a clear organizational structure so that members can feel the existence of the organization
2. Members of the organization are active and visible - proof of presence
When the expression of the organization is presented in a clear organizational existence structure, in order to express the existence of the organization more realistically, it is necessary to reflect the active expression of the organization members, that is, in the structure of the network chain organization, the activity of the members can be seen to express The members of the organization are real and can see various activities of active members, such as:
Document editing content and editing time
Github code submission time
BBS point of view transmission, members express their views through BBS
Presence: such as active communication in IM groups, topic guidance, etc.
Under the weak connection and loose constraints of the network chain organization, it is very difficult to make the daily organizational behavior of all members meet the agreed items of the presence proof. If you want to maintain the presence proof of the network chain organization , it is necessary to extract the core skeleton structure constructed by the core members, and use the characteristic structure to represent the entire organization. At the same time, the core backbone members also extract the core skeleton structure in their respective organizations, and use the skeleton structure to practice the presence proof and transfer the organization active and present
Extract structure:
As shown in the figure above, extract the core structure of the organization, and demonstrate the existence of the core structure of the organization by clarifying the correspondence between the structure and the roles of members, that is, express the existence of the existence, and drive the operation of the overall organization through the members of the core structure, specifically including:
1. Transmission of information
2. Proof of existence
3. Determination of the main plan coordinating committee and main structure members of the project
4. Production, distribution and progress management of tasks, calculation and distribution of tokens
5. Theoretical construction of the organization, such as: experience Summary, daily summary
6. Member expansion and maintenance of the organization
Therefore, in the process of creating and developing the network chain organization, it is necessary to continuously refine the main structure, clarify the members of the main structure, and transmit the operation of the entire organization through linking the members of the main structure. The following steps are summarized:
1. Extract the characteristics of the organization
2. Establish the core organizational structure
3. Define and empower key members
4. Reflection, summary and development of the team
A standard network chain organization will follow a certain cycle, and usually can repeat the above 3-4 steps continuously. The purpose is to continuously combine the development of the organization, update the organizational structure, the practical participation of members, and update the roles of members of the skeleton structure , to maintain the existence, expression and normal functioning of the entire tissue
3. Transmission of information
Information is the core unit of any organization's collaboration and management. Through the dissemination of information within the organization, the organization's ideology and specific strategic and tactical expressions are transmitted. In traditional organizations, the transmission of information relies on the centralized organizational structure along the From the core management to the top-down pyramid transmission from the middle management to the terminal executives. At the same time, under the forced and constrained environment of the employment system, it is important for the information receivers to receive the information and do a good job in the translation and implementation of the information. The responsibilities of members are linked to the final salary system, assessment and promotion, etc., so information can be transmitted efficiently, and the meaning of information transmission can be well implemented (this is also related to the management of the organization)
However, under the loose structural relationship of the network chain organization, the transfer of information often leads to the inability of information to be transmitted along a fixed path, which in turn leads to the uncertainty of the information transmission path and the distortion of information transmission, which will lead to the failure of all network chain organizations Collaboration and management of most issues such as:
1. Regular delays in tasks
2. Unreliable implementation of meeting objectives and minutes
3. Unreliable implementation and enforcement of management standards
4. Unreliable implementation of organizational norms among members
The problem of information transmission and reception in the network chain organization is the main reason for the frequent occurrence of the above problems. Therefore, in order to relatively improve the efficiency of network chain organization information transmission and accurately communicate to members, the information should follow the following transmission principles:
1. The main transmission carrier of information is members. The backbone structure of members can express the entire network chain organization in terms of main features. Therefore, before transmitting information, the target members must be selected first. 2. Information should be transmitted among the backbone members as much as possible,
priority Choose one-to-one delivery, and then choose one-to-many delivery
3. The core backbone members will pass it on to other members, and then pass it on in sequence
4. Try to pass the information only among the necessary receivers, so as to avoid the overflow of information and cause members to Doubts about the importance of the information
The managers of the network chain organization, before any information is transmitted, should:
1. Select the receiver of the information first, and specify the receiver of the specific member.
2. After the information is transmitted, the transmitter needs to clearly receive the feedback from the transmitted member.
3. The transmitter combines this transmission path with its own functional records In the log stream, the task assignment type is recorded in Taiga or Excel
4. Detailed organizational documents
Detailed documents are the core carrier of information transmission. Documents are used to present various information of the entire organization, such as organizational structure, project documents, design ideas, incentive distribution, experience summary, etc. The writing and recording of documents is also the most powerful presence of the entire organization. The expression of condenses the growth genes of the whole organization. At the same time, due to the characteristics of the network chain organization itself, that is, the mobility and uncertainty of members, unified and fixed documents are better able to cope with some sudden changes and can be adapted to circumstances. Documents are the certainty of the organization, and members are Organizational uncertainty, so the network chain organization advocates that any network chain team should have more sufficient and detailed documentation. The document mainly consists of the following contents:
1. Historical records of team development process
2. All requirements documents, design documents, meeting records, daily work records and other documents
3. Team daily work log flow
4. Team experience summary
5. Project and task progress management records
6. Incentive distribution Record
The above is the necessary document construction of the network chain organization to promote the development of the organization and the inheritance of organizational culture and experience. On this basis, new members can be integrated more efficiently to expand the organization, and the organization's experience and summary can be sorted out more systematically. , improve the anti-fragility of the organization, and improve the survival rate of the organization
5. Organize WIKI-public external display content
Wiki is the official display window of the organization. Mature and standard content is uniformly displayed through WIKI. The network chain organization itself combines the characteristics of the Wiki to determine what should be displayed in the Wiki. The WIKI should not be easily changed. It can also integrate some Q&A content
6. Management of network chain organization
Compared with the traditional centralized organization management, the management of the network chain organization is very different on the surface. In fact, it is similar to the traditional project management in essence, but the management methods and manifestations are slightly different. In the relatively loose In the network chain organizational structure, in terms of management, it is true that the traditional centralized organization cannot have the order of the members of the employment system, and the sense of restraint of the members is relatively loose. However, even from the development of traditional management to today, management itself has changed from From traditional control-based management to people-oriented management, in the Internet age, traditional organizational theories are also constantly improving, such as borderless organizations, starfish organizations, amoebas, etc., are transitioning to more autonomous management models
The characteristics of the network chain organization often bring management confusion to the management team due to its special organizational structure mode. Because of the lack of a centralized hierarchy, managers cannot transmit information along a fixed hierarchical relationship, and at the same time fundamentally Because of the non-employment system, the constraints on members are weak, and the efficiency of information transmission will be affected
Therefore, if you want to improve the collaborative management of the overall network organization, you must have a deep awareness and understanding of the characteristics and laws of the network organization, and deploy the corresponding management model on this basis, but there are two parts that determine the efficiency of the network organization , that is, the organizational model itself and the specific developers. These two elements are also the core elements of the network chain organization, and of course the core elements of any organization. In order to better manage a network chain organization, we first solve the organizational model itself. management model issues
On the basis that the network chain model improves the operation efficiency of the network chain organization under the premise of loose and non-employment system and lacks the means brought by the traditional centralized level, we adopt the model of network chain organization feature extraction, in the overall weakly connected network In the chain organization, in order to establish the transmission path of information more efficiently, the following work needs to be done:
1. Extract the characteristic structure of the organization.
Set the main hub structure of the organization, and extract this structure, and use the core structure to represent the whole. Specifically, you can combine the vision and mission of the organization to first set up various functional committees, and appoint them based on the actual performance of the members. Corresponding structural roles, such as the chairman, secretary-general and members of the committee, and a rotation mechanism are set up to ensure the rational operation of the structure. These committees and members build the core structure of the overall organization, and drive the construction and operation of the organization through the core structure
2. Improve the sense of existence of the members of the main structure
When the organization confirms the main structure and the members of the main structure, the next step is to enhance the sense of existence of the members of the main structure. An organization is composed of members of the structure and specific nodes in the structure. To express, it is the body of the organization, and members need more vivid expression, it is the soul of the organization, whether it is the integration of new members, or the understanding of the inside of the organization from the outside, just like knowing a person, it is more through the soul and It is defined at the ideological level, so members of the main structure need to enhance their sense of presence in the organization, specifically in the following ways:
1. Increase the frequency of appearance in the community, such as asking some questions, answering questions of new members, forwarding some knowledge points, sharing experience, etc. 2. Through the Mentor
mechanism, help new members integrate, and actively communicate with new members or Members who encounter problems communicate and help everyone solve problems
3. Improve the organization's experience and knowledge accumulation through continuous document construction, and drive organizational operations through documents
4. Lead organizational thinking
3. Improve managers' management awareness
Because of the background of the network organization, most of the initial members are highly likely to be capacity-intensive but resource-scarce organizers or participants. This background determines that the relevant organizers lack management experience. Yes, the management awareness is even weaker, and it is impossible to switch to the manager's thinking in a short period of time. Even if the switch is made, the traditional centralized manager's management method is still reused, that is, control is the main focus. When members' progress or clues are lost When controlling, it seems powerless to give up. This is not the manager's thinking of the network chain organization
The manager's thinking of the network chain organization is a kind of link thinking and information symmetric thinking, that is, through the establishment of links, the real situation of the developers is communicated. Here I will give a realistic example to vividly explain the traditional organization management and the network chain organization. The difference, for reference:
Managers of traditional organizations
communicate with developers about the completion time of task progress. If developers do not reply, the means of contact for managers can range from proactive calls to criticism, to 996 to other closed development solutions. If developers delay tasks, they will seriously will be dismissed
The network chain organization
manager communicates with the developer. If the developer does not reply, the manager only needs to record: the developer has not responded; similarly, if the developer replies with specific content, it will be recorded truthfully; finally, when the developer’s delay exceeds If the maximum delay period of the task is exceeded, the manager will abandon the task of the developer, switch to a new developer, and end the contract transaction with the current developer
The management of the network chain organization is more similar to an objective and real communication record in the context of a personal credit contract. For example, in the above scene where the network chain organization communicates with the developer, the organizer only records the progress of the developer. And it is truly recorded that in the case of the non-employment system, there is no substantial external coercive management force
4. Improve link frequency:
Traditional organizations focus on management strength, while in online chain organizations, management frequency is the link frequency between managers and developers. When we talk about management strength, we must first analyze the source of strength. Traditional organizations The source of power is undoubtedly the forced benefit supply right brought to developers by the employment system. Once this supply is cut off, developers will be affected by economic income, but there is no such strong external constraint in the network chain organization , so we can only rely on increasing the frequency of communication to achieve early management of task risks, delays or even abandonment, and proactive early warning, that is, increasing the frequency of communication is equal to risk early warning, providing time for subsequent solutions
7. Organized projects and collaborations
For details on project and collaboration, please refer to the trilogy of network chain collaboration:
1. Task collaboration mechanism
2. Developer collaboration norms
3. Organizational structure and operating mechanism
4. Organizational development
Development is the premise and significance of an organization's existence. Any organization exists because of development, and continues to develop because of its existence. The development of any organization can be summarized as two core elements, namely, members and income. Members are the number of members of the organization. , that is, the number of employees in a traditional organization. Income is a result-oriented term. It is specifically composed of business, and business is composed of products or services. The birth of products or services is mostly determined by capital. Therefore, the corresponding income The investment was originally composed entirely of capital. This is the inversion of the network chain organization, and the network chain organization is the inversion of the capital-driven economy. It can be said that it is a mutual inversion structure. Popularly speaking, the core elements of traditional organization construction and start-up are
usually Capital is the priority, so in the process of organizational development, the core task of the organization is usually financing, obtaining the funds needed for business development, and then developing the business, and recruiting more members through business development
The development of the Comunion network chain organization, as mentioned above, is an inversion of the traditional organization. After the network chain organization has clarified its vision, it needs to find members with a common vision first, and through more members joining, it is necessary to find a community that is caused by member mobility problems. Only by minimizing the business risk and balancing the number of members can we reach the stage of stable development of the organization's business
Therefore, the development of the network chain organization, under the clear theory of network chain organization collaboration, is more essentially the development of the number of members. Through the vision and mission to stimulate more talents to invest in the organization's business development, and finally surpass the threshold set by capital, realize reverse
The above overall is the thinking and summary of some problems that network chain organizations usually encounter in the later construction, and will be optimized and updated from time to time in the later period
by Comunion kering 2021-04-12