Robot Introduction
Senju customer service robot is an automated reply to electronic business platform more buyers message RPA + AI robot customer service, respond faster, smarter and more accurate.
Solve customer service industry pain points
More than the number of buyers, large consulting
80% of low-value repetitive questions
Artificial unable to respond in a timely manner
Each platform has its own electric business customer service tool, then surgery can not be unified management library
Features and Functions
Support for multiple platforms simultaneously monitor miss any message
Customer service tool supports multiple platforms, docking with a knowledge base
I used to support the docking between the bamboo, AI intelligent dialogue robot intelligent dialogue platform of Baidu, custom personalized reply
Support rapid deployment
Run Before Use
To ensure that computer networks are often, interference-free environment.
Open kN, Chrome browser web version of the interface and maximize return to fight a lot.
Run Process
Run Robot
Robot automatically read user messages and retrieve my data to AI, respond to customer
Fight detected lot message, a reply message and automatically switch the window
KN software detects a new message and the reply message is automatically switching window
Run Description:
F12 can stop the robot
Customer Case
Customers about
A Shanghai Science and Technology Co., Ltd., established in 2015, is headquartered in Beijing, China Internet field of health care and medication management company Unicorn.
Main business
In the fight with a lot of Taobao platform, set up shop "Center Pharmacy flagship store"
The current pain points
With the increasing number of customers, live chat and more and more traffic, customer service requirements are also increasing. The company now has a five-person customer service team, the peak of a customer service business to serve thousands of customers, which has a high ability to address the requirements for responsiveness and customer service issues.
After using RPA customer service robot
Service robot simulation and Senju alternative manual, automatic open kN, and click user;
According to the customer's problem, I come from the automatic robot platform for dialogue, get answers and respond to buyer, to improve the responsiveness, ease the pressure hospitality customer service.
User rating
Customized customer service robot ultra-high efficiency, but also meet the basic requirements on the basis of, but also do a lot of convenient design, very easy to use.
UiBot Senju robot provides an effective customer service for the customer service operations, cost-saving solutions to enhance the job satisfaction of customer service.
Senju customer service robot: https: //store.uibot.com.cn/robots/detail/319.html
UiBot Store：https://store.uibot.com.cn/